Accessibility Policy

Updated September 19, 2026

Accessibility Statement

We desire to provide a positive customer experience to all our customers, and aim to promote accessibility and inclusion. We strive to make our website as accessible and usable as possible. We do this by working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), and we treat WCAG 2.1 Level AA as our minimum standard. WCAG is a set of guidelines and success criteria that help ensure websites are designed and written so that people with disabilities can perceive, understand, navigate, and interact with them, and it defines three levels of conformance: Level A, Level AA, and Level AAA.

Accessibility Goal

Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our website a successful and enjoyable experience.

Accessibility Assistance

If you encounter a problem accessing any aspect of our site, please feel free to call us at (202) 933-5276 or email us at support@avanterahealth.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Ongoing Efforts

Although we are proud of the efforts that we have completed and that are in progress, we view improved accessibility as an ongoing effort. We periodically test our website with automated tools and assistive technologies, address issues we identify, and review new pages and features for accessibility before release. Some content on our website is provided by third parties (for example, embedded reviews, videos, or checkout components); while we work with those providers to improve accessibility, we do not control their content and cannot guarantee that it meets the same standard.

Feedback

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website.